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Norma ISO10014:2006

Esta Norma Internacional está dirigida a la alta dirección. Proporciona directrices para la obtención de beneficios

financieros y económicos mediante la aplicación eficaz de los ocho principios de gestión de la calidad derivados de

la Norma ISO 9000, además contiene una guía para la auto evaluación de nivel de madurez de los sistemas de gestión y una amplia lista de herramientas para la Planeación, Ejecución, Revisión y Mejora de los procesos.

Herramientas de Análisis y Solución de Problemas

El árbol de causa raíz es una herramienta enfocada al análisis de causas derivados del Desempeño Humano, nos plantea los comportamientos individuales de equipo y de sistemas de gestión con una respuesta a cada situación.

ISO 9001 Auditing Practices Group Guidance on: Audit Reports

Clause 1 of ISO 9001 states that an organization should implement a QMS when it needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. The audit report is an important tool in demonstrating that the organization satisfies the requirements of ISO 9001.
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ISO 9001 Auditing Practices Group Guidance on: AUDIT PLANNING

There are two levels of planning – the audit programme (identifying the audit activities during the certification cycle) and the audit plan (showing how a single audit is planned).
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ISO 9001 Auditing Practices Group Guidance on: Adding Value

We hear so much about the importance of “adding value” during quality management systems (QMS) audits, but what does this really mean? Is it possible to add value without compromising the integrity of the audit or providing consultancy? In principle, all audits should add value, but this is not always the case.
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ISO 9001 Auditing Practices Group Guidance on: Two stage initial certification audit

Auditing ISO 9001 requires auditors to obtain a good understanding of an auditee’s quality management system (QMS), the nature of its business, as well as understanding its business strategy and its ecosystem.
Ver Más

ISO 9001 Auditing Practices Group Guidance on: Audit Reports

Clause 1 of ISO 9001 states that an organization should implement a QMS when it needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. The audit report is an important tool in demonstrating that the organization satisfies the requirements of ISO 9001.
Ver Más

ISO 9001 Auditing Practices Group Guidance on: AUDIT PLANNING

There are two levels of planning – the audit programme (identifying the audit activities during the certification cycle) and the audit plan (showing how a single audit is planned).
Ver Más

ISO 9001 Auditing Practices Group Guidance on: Adding Value

We hear so much about the importance of “adding value” during quality management systems (QMS) audits, but what does this really mean? Is it possible to add value without compromising the integrity of the audit or providing consultancy? In principle, all audits should add value, but this is not always the case.
Ver Más

ISO 9001 Auditing Practices Group Guidance on: Two stage initial certification audit

Auditing ISO 9001 requires auditors to obtain a good understanding of an auditee’s quality management system (QMS), the nature of its business, as well as understanding its business strategy and its ecosystem.
Ver Más

Norma ISO10014:2006

Esta Norma Internacional está dirigida a la alta dirección. Proporciona directrices para la obtención de beneficios

financieros y económicos mediante la aplicación eficaz de los ocho principios de gestión de la calidad derivados de

la Norma ISO 9000, además contiene una guía para la auto evaluación de nivel de madurez de los sistemas de gestión y una amplia lista de herramientas para la Planeación, Ejecución, Revisión y Mejora de los procesos.